Plant Technician

Plant Technician

Job Summary

  • As a Plant Technician you will be engaged with installing, repairing, testing, and modifying line and station telephone equipment for customers using hand tools, power tools, and computer interfaces. Includes repairs to outside wires and tree trimming, and placing new drops.
  • Inspect subscriber premises to determine the appropriate method of installation.
  • Test newly installed telephone/DSL equipment using testing devices and repairs or replaces faulty equipment. Perform appropriate testing to ensure proper transmission and supervision specifications.
  • Work closely with the Dispatch Center for work assignments such as trouble reports and service orders. Record transmission readings, daily time, and function codes in Work Force Management.
    Install and maintain subscriber PairGain Devices.
  • Install and maintain Fiber to the prem data and telephone services- Fiber splicing and rearrangement
  • Refurbish cable and install facilities within pedestals and/or terminals.
  • Climb poles, ladders or bucket trucks, attach terminal boxes and carrier housings, and repair or replace defective lines and auxiliary equipment.
  • Observe all safety rules and regulations.
  • Correct prints and maintain as-builts in accordance with company practices and policies.
  • Install and maintain data, and station wiring and apparatus, maintain loop plant, including analog and digital subscriber carrier.
  • Transport, set up, and run portable generator sets. Locate buried telephone and Fiber cables.
  • Convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
  • Actively support sales and marketing related activities through the YouCan Program.
  • Assist other Technical personnel in the performance of their duties when requested

Basic Qualifications:

  • Education: High School Diploma or GED.
  • Experience: One year of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; telephones; switched digital television; High Speed Internet; building wiring; station equipment; or equivalent in education and training.
  • Technical proficiency to perform the specific work requirements of the job in the particular location.
  • Working knowledge of PC’s, including basic computer operational tasks.
  • Strong interpersonal communication skills for communicating CenturyLink’s products and services to customers.
  • Ability to safely use hooks, ladders, bucket trucks; and to climb poles.
  • Capability to distinguish colors on facilities.
  • Capability to lift heavy objects as required.
  • Ability to work in confined spaces.
  • Ability to work outside in all weather conditions and at various hours of the day/night.
  • Ability to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required.
  • Ability to travel overnight as necessary for business requirements and training.
  • Possession of a valid AR driver’s license with ability to safely operate company vehicles and equipment, and maintain a safe driving record.
  • Ability to maintain an excellent attendance record.

Preferred Qualifications

  • Associate’s Degree in Electronics/Communications or equivalent work experience.
  • CCNT, CCNA, Network+, or A+ Certifications.
  • Training on basic IT and network fundamentals.
  • Experience in Outside Plant functions.
  • Subscriber carrier training.
  • Pole climbing training.
  • Experience or training in how to read and interpret outside and subscriber plant facility records.
  • Internet protocol telephony exposure.
  • Electronics training or experience that demonstrates knowledge of AC/DC theory